Hours of Operation:
8 a.m. to 4 p.m.
Monday, Tuesday, Thursday, Friday
Mailing address:
Adult Congenital Heart Clinic
University of Ottawa Heart Institute
40 Ruskin Street – Room H-3413
Ottawa, Ontario K1Y4W7
Telephone: 613-696-7078
Fax: 613-696-7218
Visit our website: https://www.ottawaheart.ca/clinic/adult-congenital-heart-clinic
The University of Ottawa Heart Institute (UOHI) is located at 40 Ruskin Street in Ottawa, Ontario. Once you register for your appointment at the main entrance, the registration staff would be pleased to direct you to the clinic.
If you need assistance during your visit, please ask any staff member or one of our volunteers wearing a red jacket.
Local Directions
To get to the Heart Institute from Highway 417, take the Parkdale exit, turn south on Parkdale Avenue, then turn left onto Ruskin Street.
Parking
There is a parking lot (P2) on Ruskin street, right across from the main entrance to the UOHI.
Other parking lots:
P1 – Parking garage next to Parkdale Avenue
P4 – At Carling Avenue in front of the Civic Emergency Room
On-street parking:
On-street parking is also available. The meters are strictly monitored. Pay attention to the time your meter expires.
Accessible parking:
Accessible parking spaces are available near the entrance of the P2 parking lot on Ruskin Street.
Cycling
Bike locks are located on Melrose Avenue, outside of the Ambulance entrance, and on Ruskin Street, outside of the main entrance.
Public Transit Information
Bus routes 6, 85 and 101 stop directly in front of the Civic Campus of Carling Avenue. The O-Train Carling stop is located about 1km east of the Heart Institute on Carling Avenue.
For more information on public transit, please visit the OC Transpo website.
For more information on accessible transit:
Out of Town Directions
By Car
The main east-west highway through Ottawa is Highway 417, also known as the Queensway. Whether coming from the east or west:
By Bus
The Greyhound Central Bus Station is located in the centre of Ottawa, just east of the Heart Institute, on Catherine Street between Kent Street and Lyon Street.
By Train
The VIA Rail train station is located in the east end of the city. The station is easily accessible by car, taxi or public transportation.
By Plane
The McDonald-Cartier International Airport is located in the south end of Ottawa. The airport is easily accessible by car, taxi or public transportation.
If accommodation is needed because you are coming from out of town (but are not being admitted), or if family members or friends are accompanying you, short-term accommodation at the Interns’ Residence is available.
Food Services
Tickers Cafeteria
Our popular restaurant, located in the main lobby, offers nutritious and delicious hot and cold meals, beverages, and snacks.
Tim Horton’s
Located in the main lobby.
Public Washrooms
Wheelchair-accessible public washrooms are available on every floor of the Heart Institute. Please ask a staff member or volunteer if you need help locating the nearest washroom.
Wireless Internet
The Heart Institute offers wireless internet access (wifi) to patients and visitors. Information is available at any volunteer desk.
Spiritual Care
Hospital chaplains are available to provide patients and families with spiritual counseling, emotional support and resources for addressing ethical and religious concerns.
Smudging
The UOHI supports smudging ceremonies for First Nations and Metis patients. There are designated indoor and outdoor locations at the Civic Campus, and some requests can be accommodated at the bedside. If you would like to perform a smudging ceremony during your visit, please call Patient Relations at 613-696-7000 ext. 19305.
Places to visit nearby
If you are looking for somewhere to relax, exercise, play or explore before, after or in-between your appointments at the UOHI, check out some nearby attractions:
Food Locations Close to UOHI
Heading South under the 417 overpass, you will find a number of excellent places to eat in Wellington Village and Hintonburg, including:
On Carling Avenue:
In Little Italy (Preston Street):
What to do in case of emergency
The 24-hour number for the Heart Institute is 613-696-7000 ext. 13661. A nursing coordinator is available to assist you and has access to your clinic chart.
This website is designed specifically for young people with congenital heart disease. The goal is to provide information to help people who are getting ready to move (or have recently moved) to adult heart care. We use the term ‘transition’ to describe this process. Family, friends and health care providers may also find this website helpful.
Please be advised this site does not provide medical advice. All of the content on this website is provided for informational purposes only. It is not a substitute for professional medical advice, diagnosis or treatment. If you have or suspect you have a health problem, please consult your family physician. If you have or suspect you are experiencing a health emergency, please promptly visit a Hospital Emergency Department in your area. Reliance on any information provided on or provided in relation to the site is solely at your own risk. Contributors to this website are not responsible, nor liable, for any claim, loss or damage arising from the use of the information contained within this site.
Any websites linked from this website are created by other organizations. Those organizations are responsible for the information contained within their sites. We are not responsible for the content of linked third-party sites or third-party advertisements and do not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. Any specific comments regarding these sites should be directed toward that individual organization.
We have a simple ‘Getting to Know You’ survey that we ask all visitors to complete (we don’t ask for any personal health information). Website browsing activity will be monitored so that we can learn about the people who visit the website, how often people visit the website, and the web pages that are visited most often. This will help us decide which changes and improvements to make to the website in the future. Results from this project will be described for groups of website visitors (i.e., not for individual users).
Anyone can visit this website and most users will create their own User IDs and passwords. However, there are also Adult Congenital Heart Disease (ACHD) and pediatric cardiology programs that have officially joined the iHeartChange team and work together to keep this website going. (You can find a list of the ACHD programs in the ‘Welcome to Adult Care’ section of the website). Some of these programs might choose to assign User IDs so that they can track of and how patients from their own programs visit the website. They might even want to track this for research. If you have been assigned a User ID from a program, that program might ask us to give them information about your answers to the ‘Getting to Know You’ survey, how many times you log into the website and which web pages you visit.
Please click here for the full Terms and Conditions for this website
Please click below to indicate that you have read the Disclaimer.
We recommend that you register by creating your own User ID and password.
This will allow you to log in again and keep track of which pages on the website you visit.
If you visit them all, you can earn a transition diploma!
If you register, it also means that you won’t be shown the disclaimer & survey each time that you visit.
However, registration is not required.
Reminder: please write down your User ID and password for safekeeping
because we don’t store your email address for password reset!
Would you like to Login or Register?
We are almost there!
Now we would like to get to know you just a little bit.
Knowing your background will help us make this website even better for you.
We won’t ask you for personal health information.
This short survey will only take a minute or two to complete.
We hope you enjoy your visit!
Would you like to take our survey?
HELPING YOU MAKE THE MOVE TO ADULT CONGENITAL HEART DISEASE CARE
Thanks for checking out our website!
This website is designed mainly for young people with congenital heart disease (CHD). The aim is to help people feel more ready to “transition” from pediatric to adult care. And we know that family, friends and health care providers might also want to check it out!
Since this is your first visit, please read our disclaimer!