Alberta Health Services: Clinic Info

CLINIC INFO

Your adult congenital heart clinic is open Monday – Friday between the hours of 0800 -1600 and closed on all holidays. The clinic has a staff of cardiologists trained specifically in adult congenital heart disease, nurse clinicians, diagnostic sonographers, and one social worker who work together with our other healthcare partners such as: cardiac surgeons, anesthetists, obstetricians and gynecologists, cardiology technologists and of course your family physician. Together we provide your comprehensive care and heart health education.

Our Mission: To provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.

Our Values: Compassion, Accountability, Respect, Excellence, Safety.

Contact Info

Our mailing address is:

Southern Alberta Adult Congenital Heart Clinic
Peter Lougheed Centre
3500 26 Avenue NE
Calgary, Alberta
T1Y 6J4

Phone numbers:

Main Switchboard: 403-943-4555
Congenital Heart Clinic: 403-943-4504
Fax: 403-291-6814

Alberta Health Services Website

Location

You will find us at 3500 - 36 Street in the North East quadrant of Calgary. We are located in CV Labs on the 4th Floor in the East Wing. Take the elevators at the South entrance to the 4th floor. Follow the signs to CV Labs. It’s a bit of a long walk, but there is light at the end of the hallway. Check in with reception and one of our nurses will come and meet you shortly!

PARKING

Parking Kiosk

Located at the East entrance to the Lot 11 Parkade.
Business Hours: 7:00 am – 11:00 pm
Monday to Friday (closed on holidays)
Parking rates apply 24 hours per day, and are in effect for all public parking, including those with provincially issued placards for persons with disabilities. 

Parking Information - Peter Lougheed Centre

Transportation

Visit the Calgary Transit Website for more information.

BUS

Routes 19 (16th Ave. North) & 32 (Sunridge), the bus stop is located across 26th Avenue from the South Entrance.

The bus stop number is 7393

For bus times please call: (403) 944-4000

TRAIN

Rundle Station is located on the East side of the Peter Lougheed Centre. It is approximately a five minute walk from the hospital.

TAXI

For taxi service to and from the hospital please call:

  • Advance Cab (403) 777-1111
  • Associated Cabs Ltd. (403) 299-1111
  • Canadian Cab Co. (403) 777-1110
  • Delta Cab Ltd. (403) 278-9999

ACCESS CALGARY

Access Calgary is responsible for managing the eligibility, booking, scheduling and dispatching shared-ride, door-to-door public transportation services for Calgarians with disabilities. Access Calgary provides public transportation services for Calgarians who may not always be able to use Calgary Transit buses and C-Trains. We offer a shared-ride, door-to-door services within the city limits of Calgary.

For more information regarding services and registration please call:

  • Call Centre: (403) 262-1000
  • TTY (Teletype): (403) 268-8087

From Monday to Friday 6:00am - 9:00pm and Saturday, Sunday & Holidays 8:00am - 6:00pm

CAFETERIA

We have a great cafeteria for you to make your choices. To get there, just take the elevators down to the Zero (basement level) Floor. You can also walk down the staircase near the South Entrance.

Retail Food Services is responsible for all in-house and third party operated consumer food and beverage outlets, vending machines as well as the provision of catering within Alberta Healthcare facilities. Our Retail Food Services team is dedicated to providing high quality fresh food and beverages in a friendly manner at competitive prices.

Whether you are looking for a hot meal, Grab n’ Go items, or a snack – we have what you are looking for. Payment by Cash, Debit or Credit Card at all locations.

Or if you prefer, there are many places to eat within walking distance from the Peter Lougheed Centre.
You can even visit the mall, literally across the street!

Additional PLC Site Services

Services at the PLC for visitors and families of patients include: Second Cup; Volunteer gift shops; a flower shop; an Outpatient Pharmacy; Spiritual Care/Sacred Space; on-site Protection Services; and direct line Taxi services.

SPIRITUAL CARE

Spiritual Care is located in room 1106 which is opposite of Shopper’s Drug Mart in the East Corridor.

Telephone: (403) 943-4585
Office Hours: Mon to Fri 8:00am - 4:00pm

The Sacred Space chapel is located on the main floor located between Admitting and the Take Ten. It is open 24/7 365 days a year.

ALBERTA HEALTH SERVICES (AHS) APP​

AHS is working to ensure that Albertans have innovative ways to access information about healthcare services by providing an application for mobile devices. Having a single AHS app on the two most used mobile platforms, iOS and Android, means Albertans will be able to find official AHS content and functionality without sorting through the hundreds of thousands of available apps.

Emergency wait times are available for the Calgary area – more wait times will become available as that service rolls out across the province. The app features a map that shows the user’s current location and the nearest emergency departments and urgent care centers along with their respective wait times. There is also a list view so that all of the locations can be seen at once – just like the website.

We are working on being able to provide more apps including: Mobile version of AHS website – all of our current content optimized for mobile devices:

  • Facilities and programs finder
  • Influenza clinic finder and immunization info
  • Restaurant inspections
  • Health advisories
  • Media advisories
  • Mini-apps like BMI calculator, ovulation calendar, calorie counter, etc.

ATM

ATM: There is only one ATM at the Peter Lougheed Centre and it is located beside the Take Ten.

YOUR APPOINTMENT

If it’s an emergency, who do I call if I have left the Alberta Children’s Hospital (ACH) but haven’t had my first appointment at the SAACHC yet?

If you haven’t turned 18, you should call your doctor from the Alberta Children's Hospital (ACH). If this is an emergency you should proceed to the nearest Urgent Care Center or the ACH Emergency Department even if you haven’t had your first appointment.

If you’re 18 or older, you should proceed to the nearest Urgent Care Centre or Emergency Department even if you haven’t had your first appointment.

Call the Adult Congenital Heart Clinic at the Peter Lougheed Centre (403) 943-4504 once you have been discharged from the hospital so we can follow up with you.

What if I miss an appointment?

You’ll receive a letter a few weeks before your clinic appointment. Please call ahead if you can’t make it. That way, we can fill that spot with another patient who is waiting to be seen.
The phone number for the bookings office is: (403) 943-4504

If you miss your appointment, please call us as soon as possible to schedule another appointment. We’ll probably call you, but it’s better if you call us first. Here at PLC, we think of patients as partners in their health care.

If you think you are overdue for your clinic appointment but haven’t received your letter in the mail, you should also call the clinic to find out when your next appointment will be.

Remember, we’re partners in this!